Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical shipping timeframe for furniture?
Standard shipping usually takes 5-10 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for processing and transit.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer fabric swatches for sofas and armchairs?
Yes, we provide complimentary fabric swatches to help you choose the perfect texture and color for your space. You can request up to five samples through our contact page.
Are your wood products sustainably sourced?
At Sofie Home, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Affirm and Klarna for qualifying purchases.